Frequently Asked Questions

The MCQ-300 is a pulse laser cleaning machine used for cleaning the surface of materials, capable of removing resin, paint, oil pollution, stains, dirt, rust, coatings, and more.

The MCQ-300 comes with a three-year warranty for the whole machine, excluding consumables, two years for the generator, and one year for the spindle and inverter.

MAXCOOL provides 24-hour after-sales support via WhatsApp, email, WeChat, or remote control. Free replacement or maintenance is offered during the warranty period, and lifetime free software upgrades are available.

Yes, engineers or third-party cooperative service providers can repair the MCQ-300 machinery overseas.

The MCQ-300 can clean rust, scale cinder, stainless steel, layered paint, coatings, auto parts, oil, optical fixtures, tire mold side plates, and perform laser texturing and weld laser cleaning.

Yes, CNC machines sold through dealers must be registered with MAXCOOL within 30 days of purchase to enjoy the warranty service.

MAXCOOL has a scientific manufacturing quality control system and invests 10% of its sales into technology research and development to promote continuous product line upgrades. The company has passed ISO, CE, and FDA certifications.

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