Privacy Policy

What information do we collect? 

We collect information from you when you register on our site, subscribe to our newsletter or reach out to a vendor who has listed products on www.findlight.net. When registering on our website, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or Company Information. You may, however, visit our site anonymously.

What do we use your information for? 

Any of the information we collect from you may be used in one of the following ways: 

  • To personalize your experience (your information helps us to better respond to your individual needs)
  • To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you)
  • To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)
  • To process transactions (your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested)
  • To administer a contest, promotion, survey or other site feature
  • To send periodic emails

The email address you provide may be used to send you information and updates pertaining to your account, in addition to receiving occasional company news, updates, related product or service information, etc.

How do we protect your information? 

We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information. We offer the use of a secure server. All supplied personal information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our database only to be accessible by those authorized with special access rights to such systems and are required to keep the information confidential.

Do we use cookies? 

Yes (cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser that enables the sites or service providers’ systems to recognize your browser and capture and remember certain information). We use cookies to understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction so that we can offer better site experience and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

Do we disclose any information to outside parties? 

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect our or other’s rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Data Deletion and Account Closure

At FindLight, we believe in giving our users control over their data. If you wish to delete your data from our platform, you can easily do so by closing your account. When you close your account, the following will occur:

  • All data associated with your account, including your profile information, preferences, and any content you have created or shared, will be permanently deleted from our platform.
  • You will not be able to regain access to your account or retrieve any of the data that was associated with it.

If you encounter any issues while trying to close your account or have further questions about how your data is handled, please don’t hesitate to contact our support team at contact@findlight.net.

Third Party Links

Occasionally at our discretion, we may include or offer third party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Online Privacy Policy Only 

This online privacy policy applies only to information collected through our website and not to information collected offline.

Terms and Conditions 

Please also visit our Terms of Service section establishing the use, disclaimers, and limitations of liability governing the use of our website at https://www.findlight.net/terms-of-service.

Your Consent 

By using our site, you consent to FindLight’s Privacy Policy.

Changes to Our Privacy Policy 

If we decide to change our privacy policy, we will post those changes on this page, and/or send an email notifying you of any changes. 

Your Rights Under the General Data Protection Regulation (GDPR)

If you are a resident of the European Union (EU) or European Economic Area (EEA), you have specific rights under the General Data Protection Regulation (GDPR) regarding the processing of your personal data. FindLight is committed to protecting your privacy and complying with GDPR requirements.

Legal Basis for Processing

We process your personal data based on one or more of the following legal grounds:

  • Consent: You have given us clear permission to process your data for a specific purpose.
  • Contractual Necessity: Processing is necessary to fulfill a contract with you or to take steps prior to entering a contract (e.g., facilitating communication between buyers and sellers).
  • Legitimate Interests: We process your data for legitimate business purposes, including operating and improving our services, provided your rights and freedoms are not overridden.
  • Legal Obligations: We may process your data to comply with applicable laws or legal requirements.

Your Rights

Under GDPR, you have the right to:

  • Access your personal data we hold
  • Rectify inaccurate or incomplete data
  • Erase your data (“right to be forgotten”)
  • Restrict processing under certain conditions
  • Object to processing based on our legitimate interests
  • Port your data to another service provider in a machine-readable format
  • Withdraw consent at any time, where processing is based on consent

To exercise any of these rights, please contact us at contact@findlight.net. We may ask for verification of your identity before fulfilling your request.

Data Transfers Outside the EU/EEA

FindLight is headquartered in the United States. If you are in the EU/EEA, please note that your personal data may be transferred to, stored, and processed in a country outside of the EU/EEA, including the United States. In such cases, we use appropriate safeguards such as Standard Contractual Clauses approved by the European Commission to ensure your data remains protected.

Data Sharing

To fulfill our core function, i.e., connecting buyers and sellers of photonics and related technologies, we may share your information with third-party vendors or buyers, as necessary. This may include transferring your contact details and inquiry information to facilitate business transactions initiated through FindLight.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including satisfying any legal, accounting, or reporting requirements. You can request deletion of your data at any time as described above.

Contacting Us 

If there are any questions regarding this Privacy Policy, you may contact us on our Contact Us page: https://www.findlight.net/contact-us