Frequently Asked Questions (FAQ)

  1. What is FindLight?

  2. FindLight is a Silicon Valley based start-up aimed to become the ultimate one-stop shop for all photonics-related products. We offer an all new way to search for and find these products by providing a vast catalog that, with our industry-specific technical filters, allow specialists to search, find, and learn about the products they need, all within seconds from anywhere in the world.

  3. How does it work?

  4. Easy! We invite photonics vendors from all across the globe to create an account on our website and post all of their products. Then, interested buyers in the market for photonics products come to FindLight and search from amongst a myriad of products, all in one convenient place!

  5. Do you transact directly on FindLight?

  6. No. We allow interested buyers to reach out to the vendor directly with a single click of a button.

  7. I'm a Photonics Vendor. Why post on FindLight?

  8. Exposure. By posting your products on FindLight you effectively leverage your product marketing by allowing your products to reach a wider audience from anywhere on the globe.

  9. Ok, so how do I post on FindLight then?

  10. We have made a step by step tutorial for how to post products on FindLight in the following video:

    <iframe width="560" height="315" src="//www.youtube.com/embed/VbkqzXyI3r8" frameborder="0" allowfullscreen=""></iframe>
  11. I’m a buyer shopping for Photonics. Why use FindLight?

  12. For a few reasons:

    Finding Companies: FindLight combines and condenses key companies offering suitable products into one manageable search location. 

    Solicitation for Quotes: FindLight sends your product quote request to multiple vendors if needed to get the best product meeting your requirements. 

    Data Compilation: We collect all product data to save you the time and energy.

    Comparative Analysis: We have engineered a program that compares product technical specifications using built-in “smart” filters.

    Risk Reduction: No more falling into the trap of skillful salesmen and/or being a victim of first-degree price discrimination.

    Accurate Representation: Product review and rating (coming soon!) provides access to real reviews from real users around the world. Traditionally a customer is limited to the reference list provided by the salesman of the company.

  13. Okay, so how do I get the most out of using FindLight?

  14. We have made a step by step tutorial explaining how to get the most out of using FindLight in the following video:

    <iframe width="560" height="315" src="//www.youtube.com/embed/Ao7cxEJ2ZFk" frameborder="0" allowfullscreen=""></iframe>
  15. Turbo Leads

    Turbo Lead feature allows buyers on FindLight to solicit quotes for competing products from alternate vendors within the same product category. Vendors with Turbo Leads feature activated will receive copies of requests for quotes (RFQs) sent from buyers to other vendors. Buyers have a choice to opt-in or out of this feature prior to requesting information for a product.

    We believe this is a significant benefit both to our buyer and vendor communities encouraging more interaction and discovery.

    How it works for Vendors. Vendors can opt in or opt out from this feature. By opting out the Vendor will stop receiving Turbo Leads. At the same time, this Vendor’s leads will also not be shared with other Vendors. If you are a subscriber to one of our premium services, your leads will always be private and will not be shared as Turbo Leads. The Vendor can opt out from this feature by logging into his/her account and unchecking the Turbo Leads under My Account/My Contact Preferences.

    How it works for Buyers. When sending a request for quote (RFQ), the Buyer has the option to opt out from soliciting Turbo Leads. When opted out, the RFQ will not be sent to alternate vendors for quotation and will only be sent to the chosen product Vendor.

  16. External Vendors

    External Vendors are companies that have not yet registered with FindLight as a supplier. The content provided on those product pages might not be up to date and reflects information that has been made publicly available online. All requests for information are first directed to the FindLight team who will reach out to those external vendors and connect you with them directly. FindLight team works hard to deliver the requests as soon as possible, but note that communication from such external vendors might be delayed. If you are one of such external vendors please take a moment to claim your page on FindLight.