Frequently Asked Questions

The product described in the manual is a vibrating knife from Shandong IGOLDEN GROUP Holding Corp.

You should carefully read the user manual before using the vibrating knife to ensure safe and efficient operation.

You can visit the company's Chinese website at www.jiabangcnc.com, the English website at www.igoldencnc.com, or contact them via email at cnc@igoldencnc.com. You can also reach them on WhatsApp at +8617686618301 or by phone at 18560209657.

If you encounter any issues or faults that you cannot resolve, you should contact the relevant business personnel of Shandong IGOLDEN GROUP Holding Corp. for assistance.

No, the user manual specifically applies to the vibrating knife and its usage conditions and environment requirements. It may not apply to other products from the company.

Providing detailed contact information and product details during after-sales service ensures that the company can provide timely and accurate service.

Yes, the trademarks, trade names, and icons used in the user manual are owned by Shandong IGOLDEN GROUP Holding Corp. and are protected by Chinese laws and international treaties.

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