Frequently Asked Questions

The Ortur LM3 Laser Engraving & Cutting Machine can engrave a variety of materials, including wood, acrylic, leather, paper, and more.

Yes, the Ortur LM3 Laser Engraving & Cutting Machine can cut through materials such as wood and acrylic, up to a certain thickness.

No, the Ortur LM3 Laser Engraving & Cutting Machine is designed to be user-friendly and easy to use, even for beginners. It comes with a professional app and automatic operation guide to help you get started.

Yes, the Ortur LM3 Laser Engraving & Cutting Machine comes with 7 safety features, including safety lock, active position protection, voltage and current safety control system, and more.

The Ortur LM3 Laser Engraving & Cutting Machine is compatible with a range of software, including Laser Explorer, LightBurn, and LaserGRBL.

Yes, the Ortur LM3 Laser Engraving & Cutting Machine comes with a 1-year warranty.

During the warranty period, we can offer free spare parts to customers with free shipping.

Customers can open a ticket on our official support website: https://ortur.tech/support. Our engineers will provide a solution within 24 hours and ship spare parts from China or Portugal.

If the warranty has expired, customers may still be able to purchase spare parts or request support through ORTUR's official support website.

No, the spare parts and shipping are free during the warranty period.

The LM3 Desktop Laser Engraving & Cutting Machine can support cutting thickness of up to 30mm.

The LM3 Desktop Laser Engraving & Cutting Machine has a precision level of 0.01mm, allowing for detailed and accurate engraving.

The LM3 Desktop Laser Engraving & Cutting Machine comes with the ORTUR APP 'Laser Explorer', which allows you to take a photo and engrave it every time.

The LM3 Desktop Laser Engraving & Cutting Machine has 7 safety features, including a safety lock, active position protection, sloping position protection, exposure duration detection and limitation, voltage and current safety control system, host computer watchdog, and an emergency stop switch.

The LM3 Desktop Laser Engraving & Cutting Machine can cut through a variety of materials, such as wood and acrylic.

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